Bad product or service
One time when me and my family were on holiday we went out to dinner at a local restaurant. We had a very young waiter who just got a new phone before her shift started and we knew that because she decided to tell us before she took our order. My mum got chicken schnitzels and she cut the chicken and discovered in one of the pieces it was only bread crumbs and no chicken. In the salad it was only lettuce and no dressing no nothing other then lettuce. The waiter didn't even want to go into the kitchen and complain to the chef because she was scared of him. Luckily the manager came in at the time and we didn't have to pay for the meals and we just went somewhere else for dinner.
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